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| | Product Details | | Product Weight: | 3.0 pounds | | Package Length: | 12.0 inches | | Package Width: | 8.0 inches | | Package Height: | 4.0 inches | | Package Weight: | 2.0 pounds | | Average Customer Rating: | based on 24 reviews |
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| | Customer Reviews | Average Customer Review: ( 24 customer reviews )
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Most Helpful Customer Reviews
8 of 8 found the following review helpful:
Excellent Shoe Mar 19, 2009
By 99DONALD True to size, especially in length. Waterproof, good looking, stable & comfortable, easy on & off. One of the best shoes I've ever owned and the most supportive & confidence inspiring low trail shoe I've owned.
6-22-10 UPDATE> I've worn through the soles & I'm looking to buy another pair. People who stop using these because the laces break are being silly & wasteful. Mine broke & I just tied a small square knot at the break & put a small spot of waterproof glue on the knot to keep it secure. You can recenter the top clasp & pull tab easily. The repair is barely noticeable. They're still going strong after months of hard use. I did the same to the right shoelace because it was frayed in the same area. I cut & repaired it to avoid a break during a nightime jaunt with my dog.
7 of 7 found the following review helpful:
Great Shoe but with a Bad Flaw Jun 22, 2010
By Thomas B. Ferrebee
"outdoorlover"
I have owned these shoes for 6 months, and I have put them through a lot, but that is what they are designed for. Unfortunately, the eyelet for the shoe lace that is closest to the toe broke along with the shoe lace. If you look closely at the eyelet near the toe, you will see that it is made of a nylon, not plastic, like the other eyelets. As a result, the eyelets on my shoes have worn down and one has blown out already. Once the eyelet breaks, the shoe is difficult to wear.
14 of 17 found the following review helpful:
Laces!!!! Oct 05, 2009
By A. Healy
"Runner"
I have been buying products from Amazon for more than 10 years and this is the first time I have ever felt compelled to write a review. This is the second pair of Salomon trail runners that I have owned. Each pair has given me roughly 5 months of faithful service. They're extremely comfortable, sturdy and most importantly, waterproof. However, the lacing system is a nightmare. On my first pair, the friction from the laces rubbing against exterior lining on the toe created a gash that all but eliminated their ability to keep water out. You can't simply replace the laces either, as they are integrated into the shoe. However, I liked the shoes enough to buy another pair. Not surprisingly, roughly five months in, the friction from the laces rubbing against the outside of the toe had caused yet another gash that cut right through the gore-tex lining. However, I continued to wear them, as I wasn't about to give up on a pair of shoes that cost me $130. Shortly after the hole developed in the lining, one of the grommets that holds the laces in place broke, making the shoe virtually unwearable. I have now spent close to a month trying to get Salomon to replace the shoes and have found their customer service to be as ineffective as their lacing system. They refuse to give out a telephone number and have no e-mail contact. The tell you to go to an authorized dealer for all returns, but neglect to mention that the dealer can't be a big box store (Dicks, REI, etc.). I am now in the process of trying to find a dealer who will process the return for me. For $130+ dollars, I expect more from a shoe and the manufacturer.
2 of 2 found the following review helpful:
Laces Break!!! Jul 21, 2010
By adaiku The laces on my XA-Pros broke as well after fairly light regular use and from what I can see there's no way to replace. Too bad. Great shoe otherwise, but who builds a shoe with irreplaceable laces!!! And NO customer service contact to boot. I'm really frustrated.
Too bad for Salomon...
1 of 1 found the following review helpful:
Disappointed Goodness Feb 08, 2011
By Jose Yenderrozos After reading many reviews and admiring the good looks of this shoe at the local store, I got a pair of these. The shoe itself is robustly constructed and a pleasure to wear on lengthy, rocky hikes in the dry southern AZ mountains. But the lacing system fails these great shoes-- after less than one year of mostly casual wear the left lace started fraying, along with the fabric eyelet holding this first loop of lace. Also, the ankle area of the shoe consistently felt loose despite the lacing system cutting uncomfortably thight into the bridge and toe area of my feet.
Easy to see and feel the high-quality construction and solid feel of the shoe, and easier to feel its weird and semi-functioning lacing design. Would not buy these again due to the weird lacing style.
See all 24 customer reviews on Amazon.com
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